User guide

Quick Guide

This quick guide is designed to give you an overview of using the product. If you are unfamiliar with the service, a more detailed section follows.

You can send messages to us by fax or e-mail.

To send a message via e-mail

  1. Make sure your sender's e-mail address is registered by contacting the helpdesk
  2. Address the e-mail to us at <faxnumber>@fax.bts.net, where <faxnumber> is the fax number you want to send to. 
  3. The body of the e-mail message will be sent as a fax message to the recipient specified. 

Refer to the User guide - section 3 for sending to multiple destinations via e-mail.

Notes

User Identity - This is a six digit number (Section 6.2 refers)
PIN (Personal Identification Number) This is a four digit number (Section 6.2 refers)
List Number This number identifies which list of fax numbers FeatureFax is to use (Section 4.2.2 refers)

It is assumed that you have a standard Group III Fax machine with tone dialling (nearly all modern fax machines meet these requirements).
You must ensure recipients are willing to receive faxes from you and that numbers stored in your lists are correct. You will be held responsible if you continually generate nuisance calls.

 
Download the complete FeatureFax User Guide in PDF format


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