Proposed new services - Services under investigations are:

Here are some ideas for new FeatureFax services that we are currently investigating.

Secure Area for customers of FeatureFax

Message submission

Input a message on line
Input a message by e-mail
Message preview

Message status

Has the system got my message?
Has my message been sent yet?
Retry attempts

List management

Check entries against FPS (Fax Preference List) and Stop List
What is wrong with my list?
Buy list from BTS

Billing

Electronic invoices
View my invoice
Payment of invoice on-line
Explanation of the invoice
Payment record
Discounts available
Payment methods e.g. Direct Debit, cheque, credit card etc.
Currencies accepted and current BTS exchange rates

Help

How to send a fax to an e-mail address?
How to create a list?
How to contact Helpdesk?
What to do if ….. happens?
On-line feedback
On-line submission of questions, problems and faults
System status
Status of my account (live, suspended, closed)
Lost PIN
Lost account number

If you are in need of a particular service, do not hesitate to contact BTS on info@bts.net